Shipping and Delivery

Delivery time

All online orders are normally shipped from us the same day or the day after the order has been registered (on weekdays). Packages are sent with Posten/Bring which has a delivery time of 1-5 days depending on where you live in the country.

You can use this table as a starting point for approximate shipping times.

To postal code 0000-4700: 1-2 business days
To zip code 4701-7999: 1-3 business days
To postal codes 8000-9999: 3-5 business days

Delivery method

Depending on your zip code, you can choose from several delivery methods:

Package in the mailbox:

The package will be delivered to your mailbox. or the nearest post office if there is no space in the mailbox. Important that you enter the correct name and address according to what is registered for you in the population register. ATTENTION: When choosing this shipping method, we and the post office are not responsible for the package arriving as there is no tracking on the package.

Service package:

Pick up your package at your nearest post office or post office in store. You will receive an SMS when your order is on its way and has arrived at your post office.

Home at the door:

Get your package delivered to your door between 5:00 PM and 9:00 PM. You will receive an SMS when your shipment is on its way and will be called 30 to 60 minutes before delivery. The offer is valid in most cities and larger towns.

Express overnight:

Is it urgent to get your package delivered? Express packages are delivered to your door by 9:00 AM the next morning, weekdays, to most cities and larger towns. Smaller places – delivery by 4:00 PM. (PS! The order must be registered with us before 12:00 PM for delivery the next business day). Not delivered on Saturdays and Sundays.

Door-to-Door Business Package:

Have the package delivered to your workplace between 8:00 AM and 4:00 PM (PS! The delivery address must be your company's own address).

Pick up at Pick-Up Point:

Do you live in Stavanger/Sandnes, or have the opportunity to pick up the package yourself? Then you can pick up your order from us free of charge. Select under shipping at checkout.

Package tracking

When the goods have been shipped, you will receive a confirmation email with a tracking number. With this tracking number, you can search for the package on the Posten/Bring website. Here you will also get information about when and where the package has been, where it is currently located and when the package has an expected delivery date. You can also find the tracking number on “My Page” when the goods have been shipped from us.

Return

If you wish to return an item, please use our Returns and Exchange Portal.

For matters concerning warranty, service or complaints, please use Warranty and Service Portal.